ALEXANDRIA, Va., March 12 -- United States Patent no. 12,248,370, issued on March 11, was assigned to Salesforce Inc. (San Francisco).

"Workflows for automated operations management" was invented by Mark F. Wilding (Issaquah, Wash.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Techniques are disclosed relating to automated operations management. In various embodiments, a computer system accesses operational information that defines commands for an operational scenario and accesses blueprints that describe operational entities in a target computer environment related to the operational scenario. The computer system implements the operational scenario for the target computer environment. The implementing may ...