US Patent Issued to Salesforce on Dec. 23 for "Database systems and methods of defining conversation automations" (Canadian, American Inventors)

ALEXANDRIA, Va., Dec. 23 -- United States Patent no. 12,505,303, issued on Dec. 23, was assigned to Salesforce Inc..

"Database systems and methods of defining conversation automations" was invented by Jacob Nathaniel Huffman (San Francisco), Zachary Alexander (San Francisco), Yixin Mao (San Francisco), Nicholas Feinig (Toronto), Avanthika Ramesh (San Francisco) and Zineb Laraki (San Francisco).

According to the abstract* released by the U.S. Patent & Trademark Office: "Database systems and methods are provided for assigning structural metadata to records and creating automations using the structural metadata. One method of assisting creation of an automation for conversational interactions involves providing a first graphical user interfa...