ALEXANDRIA, Va., Dec. 16 -- United States Patent no. 12,499,115, issued on Dec. 16, was assigned to Salesforce Inc. (San Francisco).

"Systems and methods for a reasoning-intensive reranking based artificial intelligence conversation agent" was invented by Tong Niu (Palo Alto, Calif.), Shafiq Rayhan Joty (San Jose, Calif.), Ye Liu (Fremont, Calif.), Caiming Xiong (Menlo Park, Calif.), Yingbo Zhou (Palo Alto, Calif.) and Semih Yavuz (Redwood City, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Embodiments described herein provide a method for building an artificial intelligence (AI) agent to respond to a user query. The method includes: receiving a user query; retrieving a set of documents that are rank...