US Patent Issued to Salesforce on April 29 for "Secure complete phrase utterance recommendation system" (California, Washington Inventors)

ALEXANDRIA, Va., June 9 -- United States Patent no. 12,288,032, issued on April 29, was assigned to Salesforce Inc. (San Francisco).

"Secure complete phrase utterance recommendation system" was invented by Anuprit Kale (Oakland, Calif.), Weiping Peng (San Francisco), Na Cheng (San Francisco), Rick Lindstrom (San Francisco) and Zachary Alexander (Snoqualmie, Wash.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Described herein are systems, apparatus, methods and computer program products for machine learning intent classification. In various embodiments, historical utterances provided by users may be utilized for bot training. Context and personally identifiable information may be removed from the utterances....