ALEXANDRIA, Va., June 6 -- United States Patent no. 12,284,175, issued on April 22, was assigned to Salesforce Inc. (San Francisco).
"Context specific user chatbot" was invented by Atul Chandrakant Kshirsagar (San Ramon, Calif.), Makarand Vishwas Bhonsle (Mountain View, Calif.) and Weiqing Wu (Denver).
According to the abstract* released by the U.S. Patent & Trademark Office: "Some implementations of the disclosed systems, apparatus, methods and computer program products may provide for chatbots configured to perform tasks requiring end user identification on behalf of users. Such a chatbot may be authenticated through tokens with custom claims. The custom claims may include identifying or authenticating tokens received by the chatbot or ...