ALEXANDRIA, Va., Nov. 11 -- United States Patent no. 12,468,959, issued on Nov. 11, was assigned to RingCentral Inc. (Belmont, Calif.).
"System and method for message reaction analysis" was invented by Christopher van Rensburg (Portland, Ore.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for detecting and analyzing user reactions to messages received. One of the methods includes obtaining reaction data characterizing a reaction of a first user to a communication sent by a second user using a first communication service, wherein the first communication service allows users to react to received communications by...