US Patent Issued to RAKUTEN MOBILE on Jan. 20 for "Systems and methods related to generating tickets for a computer network" (Indian Inventors)

ALEXANDRIA, Va., Jan. 20 -- United States Patent no. 12,531,793, issued on Jan. 20, was assigned to RAKUTEN MOBILE INC. (Tokyo).

"Systems and methods related to generating tickets for a computer network" was invented by Abhishek Kumar Mishra (Madhya Pradesh, India) and Palak Bajaj (Madhya Pradesh, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods of setting rules that automate the creation of a ticket related to incidents on a computer network. In some embodiments, a graphical user interface (GUI) is presented, wherein the GUI includes one or more first graphical items for defining a network incident type on a network. One or more user selections of the one or more first graphical item...