US Patent Issued to Qualtrics on Aug. 5 for "Generating action plans for agents utilizing perception gap data from interaction events" (British, American Inventors)

ALEXANDRIA, Va., Aug. 6 -- United States Patent no. 12,381,980, issued on Aug. 5, was assigned to Qualtrics LLC (Provo, Utah).

"Generating action plans for agents utilizing perception gap data from interaction events" was invented by Matthew Primmer (Mountlake Terrace, Wash.), Monique Piras (Redmond, Wash.), Manisha Powar (Seattle), Varun Nandimandalam (Bellevue, Wash.), Yuchen Zhou (Seattle), Srivathsan Varadarajan (Mercer Island, Wash.), Ambarish Sridharanarayanan (Seattle), Anderson Quach (Seattle) and Leonie Brown (Shrewsbury, Great Britain).

According to the abstract* released by the U.S. Patent & Trademark Office: "The present disclosure relates to systems, non-transitory computer-readable media, and methods for determining an exist...