US Patent Issued to PAYPAL on Feb. 3 for "Identifying computing issues utilizing user comments on social media platforms" (Indian Inventor)

ALEXANDRIA, Va., Feb. 3 -- United States Patent no. 12,541,646, issued on Feb. 3, was assigned to PAYPAL INC. (San Jose, Calif.).

"Identifying computing issues utilizing user comments on social media platforms" was invented by Sriram Srinivasan (Chennai, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods and systems described herein may implement operations for identification of computing issues on computing platforms using social media comments and other available data in a variety of environments. An online transaction processor may provide operations for electronic transaction processing and/or other online computing services. The online transaction processor may monitor social media posts in or...