US Patent Issued to Palo Alto Networks on May 13 for "Intent-based query and response routing between users and backend services" (California Inventors)

ALEXANDRIA, Va., June 12 -- United States Patent no. 12,299,405, issued on May 13, was assigned to Palo Alto Networks Inc. (Santa Clara, Calif.).

"Intent-based query and response routing between users and backend services" was invented by Ramanathan Lakshmikanthan (Santa Clara, Calif.), Sameer Dilip Merchant (Sunnyvale, Calif.) and Gaurav Sharma (Mountain View, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "For a seamless and robust artificial intelligence-based assistant experience, an intent-based query and response router has been designed to operate as an intelligent layer between a user and multiple backend services that may respond to one or more queries over the course of a conversation with th...