ALEXANDRIA, Va., July 23 -- United States Patent no. 12,367,442, issued on July 22, was assigned to PagerDuty Inc. (San Francisco).
"Real-time adaptive operations performance management system" was invented by Justin David Kearns (Seattle), Ophir Ronen (Seattle) and Laura Ann Zuchlewski (San Francisco).
According to the abstract* released by the U.S. Patent & Trademark Office: "Embodiments are directed to managing operations. If Operations events are provided, event clusters may be associated with one or more Operations events, such that the Operations events may be associated with the event clusters based on characteristics of the Operations events. Metrics including resolution metrics, root cause analysis, notes, and other remediation i...