US Patent Issued to OPTUM on Jan. 28 for "Supervised and unsupervised machine learning techniques for communication summarization" (Indian Inventors)

ALEXANDRIA, Va., Jan. 29 -- United States Patent no. 12,210,818, issued on Jan. 28, was assigned to OPTUM INC. (Minnetonka, Minn.).

"Supervised and unsupervised machine learning techniques for communication summarization" was invented by Suman Roy (Bangalore, India), Vijay Varma Malladi (Hyderabad, India) and Ayan Sengupta (Noida, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Various embodiments provide for summarization of an interaction, conversation, encounter, and/or the like in at least an abstractive manner. In one example embodiment, a method is provided. The method includes generating, using an encoder-decoder machine learning model, a party-agnostic representation data object for each utteran...