US Patent Issued to OPEN TEXT HOLDINGS on June 17 for "Systems and methods for intelligent delivery of communications" (German Inventors)

ALEXANDRIA, Va., June 19 -- United States Patent no. 12,335,210, issued on June 17, was assigned to OPEN TEXT HOLDINGS INC. (Menlo Park, Calif.).

"Systems and methods for intelligent delivery of communications" was invented by Dennis Reil (GroBheide, Germany), Frank Steffen (Hamburg, Germany) and Martin Richter (Edewecht, Germany).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems, methods and products for intelligent delivery of communications, where a machine learning engine is trained to identify an output channel for delivery of a communication based on received context information and intended recipient information and to route the communication to the selected channel. An intelligent delivery task i...