ALEXANDRIA, Va., June 6 -- United States Patent no. 12,284,315, issued on April 22, was assigned to OPEN TEXT HOLDINGS INC. (Menlo Park, Calif.).
"Artificial intelligence based refinement of automatic control setting in an operator interface using localized transcripts" was invented by Donald Russ Miller (Fort Worth, Texas).
According to the abstract* released by the U.S. Patent & Trademark Office: "A data processing system for artificial intelligence-based setting of controls in an evaluation interface comprising a data store storing: a plurality of transactions; a plurality of completed evaluations, each completed evaluation including an indication of a transcript portion associated with an evaluation answer. The system determines a wor...