ALEXANDRIA, Va., Jan. 28 -- United States Patent no. 12,537,754, issued on Jan. 27, was assigned to Ookla LLC (New York).
"Method and system for predicting user sentiment" was invented by Cristhian Castro (Lima, Peru).
According to the abstract* released by the U.S. Patent & Trademark Office: "Methods and systems are described for predicting user (client or customer) sentiment associated with internet speed tests. In one embodiment, a system receives internet speed test data of an internet speed test performed on a data connection between a client device and a remote server. The system determines whether there is a user-provided sentiment score associated with the internet speed test data, and in response to determining that there isn't t...