ALEXANDRIA, Va., Nov. 11 -- United States Patent no. 12,469,497, issued on Nov. 11, was assigned to NICE LTD. (Ra'anana, Israel).

"Computerized-method and computerized-system for training and applying a machine learning (ML) textual behavioral identification model to authenticate an agent, in a digital multi-channel environment" was invented by Matan Keret (Oulu, Finland), Rahul Vyas (Jodhpur Rajasthan, India), Salil Dhawan (Pune, India) and Or Gershon (Rosh Haayin, Israel).

According to the abstract* released by the U.S. Patent & Trademark Office: "A computerized-method for training and applying a Machine Learning (ML) textual behavioral-identification-model to authenticate an agent, in a digital multi-channel environment, is provided he...