ALEXANDRIA, Va., June 9 -- United States Patent no. 12,287,821, issued on April 29, was assigned to Nice Ltd. (Ra'anana, Israel).

"Systems and methods for contextual clustering" was invented by Stephen Lauber (Raanana, Israel).

According to the abstract* released by the U.S. Patent & Trademark Office: "A computerized system and method may provide automated clustering procedures where each clustered entity or node may be included in a plurality of clusters (e.g., more than a single cluster). Clustering procedures provided by some embodiments of the invention may involve measuring and/or quantifying degrees of relevance and/or generality for a plurality of entities or nodes. In some embodiments, a clustering procedure may be used, e.g., to ...