US Patent Issued to Nice on April 22 for "System and method for intelligent and conditional cloud screen recording" (Israeli Inventors)

ALEXANDRIA, Va., June 6 -- United States Patent no. 12,282,450, issued on April 22, was assigned to Nice Ltd. (Ra'anana, Israel).

"System and method for intelligent and conditional cloud screen recording" was invented by Ofir Mecayten (Karkur, Israel), Gil Nakash (Modiin, Israel) and Yaron Cohen (Modiin, Israel).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method of managing interaction recordings of an interaction between agent devices and customer devices, the method comprising: initiating an interaction recording of the interaction between an agent device and a customer device, wherein the interaction recording comprises metadata items; storing one or more parts of the interaction recording in a local ...