ALEXANDRIA, Va., Dec. 16 -- United States Patent no. 12,499,449, issued on Dec. 16, was assigned to Nextiva Inc. (Scottsdale, Ariz.).
"Communications platform system" was invented by Tomas Gorny (Scottsdale, Ariz.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method are disclosed and include databases that store data describing electronic communication between one or more user devices and one or more company devices and a computer. The computer displays a graphical user interface for monitoring communication activity of one or more one or more user devices and one or more company devices, to one or more company devices and monitors communication activity over one or more communication channels....