ALEXANDRIA, Va., Oct. 28 -- United States Patent no. 12,456,455, issued on Oct. 28, was assigned to NCR Voyix Corp. (Atlanta).
"Natural-language based order processing" was invented by Emma Marie Chadwick (Atlanta), Trisha Bhandary (Atlanta), Vishal Bilagi (Atlanta), T'Avvion Jones (Mableton, Ga.) and Harnoor Singh (Atlanta).
According to the abstract* released by the U.S. Patent & Trademark Office: "A customer is detected at a drive-thru and a natural language voice dialogue session is established with the customer. The customer provides voice inquiries and order details via speech during the session, the speech is translated to text sentences, and commands are issued to a transaction system through an Application Programming Interface (...