ALEXANDRIA, Va., June 17 -- United States Patent no. 12,316,585, issued on May 27, was assigned to MORGAN STANLEY SERVICES GROUP INC. (New York).

"Workflow insights and data assistant" was invented by Sujit Eapen (Plainsboro, N.J.), Julius H. Kim (Manhasset, N.Y.) and Parthasarathi Jayapathi (Cumming, Ga.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system for improving approval processes to at least one software service, including a workflow platform with multiple business processes and user roles, an AI-enabled chatbot integrated with the workflow platform, the chatbot utilizing GAI techniques to provide information on policies, procedures, and workflow transactions, a data integration module retrievin...