US Patent Issued to MICROSOFT TECHNOLOGY LICENSING on Oct. 28 for "Machine learning for predicting next best action" (California Inventors)

ALEXANDRIA, Va., Oct. 28 -- United States Patent no. 12,455,750, issued on Oct. 28, was assigned to MICROSOFT TECHNOLOGY LICENSING LLC (Redmond, Wash.).

"Machine learning for predicting next best action" was invented by Yao Chen (San Jose, Calif.), Lingjie Weng (Sunnyvale, Calif.), Arvind Murali Mohan (Sunnyvale, Calif.), Hongbo Zhao (San Jose, Calif.), Lu Chen (Sunnyvale, Calif.), Dipen Thakkar (San Jose, Calif.), Xiaoxi Zhao (Milpitas, Calif.), Shifu Wang (San Jose, Calif.), Jim Chang (Cupertino, Calif.), Daniel D Thorndyke (San Jose, Calif.) and Smriti R. Ramakrishnan (Belmont, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "In an example embodiment, machine learning is utilized to make recommendati...