US Patent Issued to Microsoft Technology Licensing on Nov. 4 for "Utilizing monitoring service exploration to improve service incident mitigation and localization" (Israeli Inventors)

ALEXANDRIA, Va., Nov. 6 -- United States Patent no. 12,463,876, issued on Nov. 4, was assigned to Microsoft Technology Licensing LLC (Redmond, Wash.).

"Utilizing monitoring service exploration to improve service incident mitigation and localization" was invented by Myriam Titon (Jerusalem), Adir Hudayfi (Eilat, Israel) and Zakie Mashiah (Qiryat Ono, Israel).

According to the abstract* released by the U.S. Patent & Trademark Office: "The disclosure relates to utilizing a service incident resolution system to determine and mitigate service incidents in a cloud computing system. For example, based on identifying an outage ticket (e.g., a customer-impacting incident ticket), the service incident resolution system identifies additional context...