ALEXANDRIA, Va., Nov. 18 -- United States Patent no. 12,476,927, issued on Nov. 18, was assigned to Microsoft Technology Licensing LLC (Redmond, Wash.).

"Usage scenarios for unified multichannel communication platform" was invented by Shawn P. Henry (Kirkland, Wash.) and Juan Antonio Sanchez (Costa Mesa, Calif.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and techniques for facilitating unified multichannel communication are provided. The described systems and techniques improve communication technology through an encompassing, channel-agnostic approach which unifies disparate communication modes into a singular coherent thread. A unified multichannel communication ("UMC") service of a UMC platform...