ALEXANDRIA, Va., June 12 -- United States Patent no. 12,301,684, issued on May 13, was assigned to Microsoft Technology Licensing LLC (Redmond, Wash.).
"User activity recommendation" was invented by Herrick Heath Spencer (Woodinville, Wash.), Baldwin Siu-Yan Ng (Bellevue, Wash.) and Trina Singha Roy (Redmond, Wash.).
According to the abstract* released by the U.S. Patent & Trademark Office: "In examples, a user activity recommendation is generated for troubleshooting and/or for improving user understanding of software and/or hardware functionality. In examples, implicit and/or explicit user signals are evaluated to identify a set of actions associated with a task being performed by the user, such that the set of actions are evaluated to d...