US Patent Issued to MICROSOFT TECHNOLOGY LICENSING on March 25 for "Incident management engine for an incident management system" (Washington Inventors)

ALEXANDRIA, Va., March 26 -- United States Patent no. 12,261,733, issued on March 25, was assigned to MICROSOFT TECHNOLOGY LICENSING LLC (Redmond, Wash.).

"Incident management engine for an incident management system" was invented by Shantanu Uddhav Deshmukh (Renton, Wash.), Prasanna Kumar Padmanabhan (Bellevue, Wash.) and Gregory C J Chang (Bellevue, Wash.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A resilient incident management system is provided that continues operation when certain outages occur. An RSS feed is utilized to indicate incident-related information despite the certain outages. In an embodiment, the incident management system includes a redundant architecture that comprises a traffic mana...