ALEXANDRIA, Va., July 30 -- United States Patent no. 12,373,755, issued on July 29, was assigned to Microsoft Technology Licensing LLC (Redmond, Wash.).
"Generating a mitigation workflow for mitigating a technical issue of a computing service using historical mitigation workflows" was invented by Hrishikesh Devadatta Kulkarni (Seattle) and Navendu Jain (Snohomish, Wash.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Techniques are described herein that are capable of generating a mitigation workflow for a computing service using historical mitigation workflows. A determination is made that a historical technical issue that was encountered by a first computing service corresponds to a current technical issue ...