ALEXANDRIA, Va., Aug. 6 -- United States Patent no. 12,380,356, issued on Aug. 5, was assigned to Microsoft Technology Licensing LLC (Redmond, Wash.).

"Identifying noise in verbal feedback using artificial text from non-textual parameters and transfer learning" was invented by Isha Aniruddha Oke (Redmond, Wash.), Logan M. Ringer (Mukilteo, Wash.), Vandana Gunupudi (Redmond, Wash.), Yong Hui Ma (Bellevue, Wash.), Prabagaran Santhanakrishnan (Sammammish, Wash.) and Mengtao Sun (Seattle).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods and systems are provided for classifying free-text content using machine learning. Free-text content (e.g., customer feedback) and parameter values organized according to a ...