ALEXANDRIA, Va., Sept. 23 -- United States Patent no. 12,425,313, issued on Sept. 23, was assigned to MasterCard International Inc. (Purchase, N.Y.).

"Impact predictions based on incident-related data" was invented by Steven Earhart (Kirkwood, Mo.), Leila Hassan (Ballwin, Mo.), James J. Arnott (Ballwin, Mo.) and Adam Suarez (Chesterfield, Mo.).

According to the abstract* released by the U.S. Patent & Trademark Office: "The disclosure herein describes predicting potential impact of issues reported in incident ticket data on infrastructure element. A ticket manager component includes an impact model utilizing machine learning to analyze real-time event and metric data with incident-related data to generate predicted impact data. The predict...