US Patent Issued to Maplebear on Sept. 9 for "Machine learning assisted alerts for item picking" (New Jersey, California, New York, Illinois Inventors)

ALEXANDRIA, Va., Sept. 10 -- United States Patent no. 12,412,151, issued on Sept. 9, was assigned to Maplebear Inc. (San Francisco).

"Machine learning assisted alerts for item picking" was invented by Shang Li (Jersey City, N.J.), Ashish Sinha (Jersey City, N.J.), Krishna Kumar Selvam (San Francisco), Qi Xi (New York), Amirali Darvishzadeh (San Jose, Calif.), David Zandman (San Francisco) and Christopher Billman (Chicago).

According to the abstract* released by the U.S. Patent & Trademark Office: "A machine-learned predictive model is trained to predict potential for customer complaint. The model is part of an online concierge system. The online concierge system accesses a customer order that includes one or more items. The online concier...