ALEXANDRIA, Va., Sept. 23 -- United States Patent no. 12,425,319, issued on Sept. 23, was assigned to LY Corp. (Tokyo).

"Method and system for evaluating service performance perceived by user" was invented by Jiyoon Moon (Seongnam-si, South Korea) and Changdeuk Hwa (Seongnam-si, South Korea).

According to the abstract* released by the U.S. Patent & Trademark Office: "Methods and systems for evaluating a service experience performance of a user may be provided. A method of evaluating a service experience performance may include capturing a screen based on a time unit until a landing image according to a scenario of a service is loaded, determining that loading of the landing image is completed based on the captured screen, deriving an amou...