US Patent Issued to Lucency Technologies on July 29 for "Systems and methods for client relation management" (Utah Inventors)

ALEXANDRIA, Va., July 30 -- United States Patent no. 12,375,603, issued on July 29, was assigned to Lucency Technologies Inc. (Lehi, Utah).

"Systems and methods for client relation management" was invented by Neil Valentine (Lehi, Utah), Andrew Hill (Lehi, Utah), Ryan McCoy (Lehi, Utah) and Daniel Nelson (Lehi, Utah).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems, methods, computer systems, and computer-readable code for implementing methods for client relation management in which fewer call-in numbers need to be maintained. A method for client relation management preserves a more-complete record of online and offline interactions of a customer with systems provided by a plurality of service providers...