US Patent Issued to LogRocket on June 17 for "Techniques for automatically triaging and describing issues detected during use of a software application" (Massachusetts Inventors)

ALEXANDRIA, Va., June 19 -- United States Patent no. 12,332,767, issued on June 17, was assigned to LogRocket Inc. (Boston).

"Techniques for automatically triaging and describing issues detected during use of a software application" was invented by Renzo F. Lucioni (Somerville, Mass.) and Nikhil S. Phatak (Somerville, Mass.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Described herein are techniques that use machine learning to triage issues by classifying the issues into impact levels. Described herein are also techniques for generating a natural language description of issues that occur in sessions of a software application. The techniques collect data during sessions in which a user is interacting with ...