US Patent Issued to LIVEPERSON on Oct. 14 for "Dynamic response prediction for improved bot task processing" (Israeli Inventors)

ALEXANDRIA, Va., Oct. 21 -- United States Patent no. 12,443,864, issued on Oct. 14, was assigned to LIVEPERSON INC. (New York).

"Dynamic response prediction for improved bot task processing" was invented by Ofer Ron (Tel Aviv, Israel), Eran Vanounou (Tel Aviv, Israel), Gali Konky (Tel Aviv, Israel) and Seetvun Amir (Tel Aviv, Israel).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods can be provided for predicting responses during communication sessions with network devices. In some implementations, systems and methods can facilitate predicting responses using machine learning techniques. Messages received through a platform can be stored in a repository. A machine learning model may be traine...