US Patent Issued to LIVEPERSON on Aug. 12 for "Bot response generation with dynamically-changing website or native application" (New York, New Jersey Inventors)

ALEXANDRIA, Va., Aug. 12 -- United States Patent no. 12,388,771, issued on Aug. 12, was assigned to LIVEPERSON INC. (New York).

"Bot response generation with dynamically-changing website or native application" was invented by Robert Lester (Monclair, N.J.), Jon Borgese (New York) and Augusto Garcia (New York).

According to the abstract* released by the U.S. Patent & Trademark Office: "Systems and methods provide a conversational website or native application. The conversational website or native application includes an interface that enables a network device to exchange one or more messages with a bot or a terminal device (operated by a live agent) during a communication session. The interface may include a communication area (e.g., a por...