ALEXANDRIA, Va., June 25 -- United States Patent no. 12,341,665, issued on June 24, was assigned to Kyndryl Inc. (New York).
"Risk mitigation in service level agreements" was invented by Laxmikantha Sai Nanduru (R K Puram Post, India), Jigar Kapasi (Sanjaynagar, India), Pritpal S. Arora (Bangalore, India) and Sathis Kumar Duraisamy (Chennai, India).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method of mitigating risks in a service level agreement (SLA), including: identifying relationships between an infrastructure and an application associated with the SLA; identifying changes to a technological environment of the SLA based on collected data associated with the SLA and the identified relationships, the ...