ALEXANDRIA, Va., Sept. 17 -- United States Patent no. 12,417,823, issued on Sept. 16, was assigned to Kaiser Foundation Hospitals (Oakland, Calif.).
"Multi-regional intelligent classification and routing" was invented by Subha Parthasarathy (Danville, Calif.), Narayanan Gopala (San Diego), Pratabkumar Vemana (Marietta, Ga.), Raghunath Raman (San Jose, Calif.), Inna Fedoseyeva (Oakland, Calif.), Madhur Pande (Danville, Calif.) and Sivasubramanian Sundaram (Oakland, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system for multi-regional intelligent classification and routing based on processing a message uses an artificial intelligence platform. Artificial Intelligence (AI) and machine learning (ML) ...