ALEXANDRIA, Va., March 26 -- United States Patent no. 12,260,175, issued on March 25, was assigned to JPMORGAN CHASE BANK N.A. (New York).

"Method and system for context-driven conversation automation pipeline" was invented by Niyati Gupta (Jaipur, India), Kana Uchida (Singapore), Dhiraj Unhale (Thane, India), Sanjay Rao (Thane, India), Hendrik Sepp (London), Emi Miyata (Hong Kong, Hong Kong), Sagar Sakhare (Pune, India) and Ujjwal Sihag (Pilani, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "A method and system for automating a process of downloading and analyzing messages from conversation rooms and chat rooms to determine topics, entities, context, and actionable items are provided. The method inclu...