US Patent Issued to JIO PLATFORMS on Dec. 16 for "System and method facilitating a multi mode bot capability in a single experience" (Indian Inventors)

ALEXANDRIA, Va., Dec. 16 -- United States Patent no. 12,499,155, issued on Dec. 16, was assigned to JIO PLATFORMS Ltd. (Ahmedabad, India).

"System and method facilitating a multi mode bot capability in a single experience" was invented by Arijay Chaudhry (Pune, India), Ravindra Singh Chhabra (Bhopal, India), Abhishek Farkade (Pune, India) and Gaurav Duggal (Hyderabad, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "The present invention provides a robust and effective solution to an entity or an organization by enabling them to implement a system for automatic switching between visual responses, audio responses and textual responses in an omni-channel single view experience. Particularly, the system and...