ALEXANDRIA, Va., June 12 -- United States Patent no. 12,299,551, issued on May 13, was assigned to Intuit Inc. (Mountain View, Calif.).
"Account prediction using machine learning" was invented by Shanshan Tuo (San Jose, Calif.), Neo Yuchen (Mountain View, Calif.), Divya Beeram (Newwark, Calif.), Valentin Vrzheshch (Mountain View, Calif.), Tomer Tal (Cupertino, Calif.) and Ngoc Nhung Ho (Mountain View, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "Aspects of the present disclosure provide techniques for training a machine learning model. Embodiments include receiving a historical support record comprising time-stamped actions, a support initiation time, and an account indication. Embodiments include d...