US Patent Issued to International Business Machines on Sept. 23 for "Cross-platform chatbot user authentication for chat history recovery" (New York, Massachusetts, Texas Inventors)

ALEXANDRIA, Va., Sept. 23 -- United States Patent no. 12,425,382, issued on Sept. 23, was assigned to International Business Machines Corp. (Armonk, N.Y.).

"Cross-platform chatbot user authentication for chat history recovery" was invented by Bo Wen (New York), Chen Wang (Chappaqua, N.Y.), Jeremy R. Fox (Georgetown, Texas) and Fang Lu (Billerica, Mass.).

According to the abstract* released by the U.S. Patent & Trademark Office: "An embodiment for improved authentication of chatbot users for chat history recovery. The embodiment may record a first chat conversation between a first chat service operator and a first user, wherein the first chat conversation includes a first-step authentication and a chat history. The embodiment may detect a ...