US Patent Issued to International Business Machines on July 29 for "Resource parity scaling using key performance indicator metrics" (New Jersey, Connecticut, California, Texas Inventors)

ALEXANDRIA, Va., July 30 -- United States Patent no. 12,373,761, issued on July 29, was assigned to International Business Machines Corp. (Armonk, N.Y.).

"Resource parity scaling using key performance indicator metrics" was invented by Rashmi Ananth (North Brunswick, N.J.), Mary Bittar (Houston), Rohit Chandran (Wilton, Conn.), Elisabeth Kjersten Vehling (San Jose, Calif.) and Zachary A. Silverstein (Georgetown, Texas).

According to the abstract* released by the U.S. Patent & Trademark Office: "Resource parity scaling includes receiving in real time a plurality of machine-generated input signals from a computer network, the machine-generated signals generated during simultaneous real-time executions of multiple processes using human and c...