US Patent Issued to International Business Machines on April 8 for "Altering automated conversation systems" (American, Indian Inventors)

ALEXANDRIA, Va., April 9 -- United States Patent no. 12,273,304, issued on April 8, was assigned to International Business Machines Corp. (Armonk, N.Y.).

"Altering automated conversation systems" was invented by Andrew R. Freed (Cary, N.C.) and Lalit Agarwalla (Bangalore, India).

According to the abstract* released by the U.S. Patent & Trademark Office: "Altering an automated conversation system by receiving automatic conversation log data, generating a decision tree from the data, summarizing child node data for a node of the decision tree, generating node response variations according to the child node data of the node, and altering the automatic conversation according to the node response variations."

The patent was filed on April 29,...