ALEXANDRIA, Va., March 19 -- United States Patent no. 12,254,986, issued on March 18, was assigned to IESO DIGITAL HEALTH Ltd. (Cambridge, Great Britain).
"Interaction analysis" was invented by Alan James Martin (Cambridge, Great Britain), Mihai Valentin Tablan (Cambridge, Great Britain) and Andrew Damian Blackwell (Cambridge, Great Britain).
According to the abstract* released by the U.S. Patent & Trademark Office: "A computer-implemented method of analysing transcript data, comprising: receiving a plurality of transcripts and a set of outcome data for each transcript, the outcome data associating each transcript with one or more outcomes; receiving a query transcript; processing the query transcript and each transcript within the plural...