ALEXANDRIA, Va., Oct. 28 -- United States Patent no. 12,457,255, issued on Oct. 28, was assigned to ICA AI Inc. (Boca Raton, Fla.).
"System and method for managing communication through seamless transitions between synchronous and asynchronous communications" was invented by Raymond J. Sheppard (Spring Hill, Fla.), Alan W. McCord (Forney, Texas) and Gustavo Manuel Damil Marin (Point Roberts, Wash.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method for managing communication transitions between synchronous and asynchronous communication channels across diverse communication interfaces is disclosed. The system comprises a communication management server implementing an AI orchestration framewor...