US Patent Issued to HRB Innovations on March 25 for "Context-aware conversational assistant" (Massachusetts, Kansas Inventors)

ALEXANDRIA, Va., March 26 -- United States Patent no. 12,261,809, issued on March 25, was assigned to HRB Innovations Inc. (Wilmington, Del.).

"Context-aware conversational assistant" was invented by Vinayak Kamat (Overland Park, Kan.) and Roman Breslav (Newton, Mass.).

According to the abstract* released by the U.S. Patent & Trademark Office: "Method and media for an interface for a context-aware conversational assistant. A hybrid system is disclosed that can take advantage of both a human agent's facility at interacting with the user and an automated system's speed and accuracy at information retrieval to quickly and accurately provide the user with the needed information. In response to a user query, the conversational assistant determ...