ALEXANDRIA, Va., Oct. 28 -- United States Patent no. 12,452,143, issued on Oct. 21, was assigned to Honeywell International Inc. (Charlotte, N.C.).
"System and method for identifying performance issues with service providers that provide a service to support a security system of a facility" was invented by Manjunatha Divakara (Tumkur, India).
According to the abstract* released by the U.S. Patent & Trademark Office: "A method for identifying performance issues with service providers includes storing one or more service level thresholds for each of the service providers, that define at least in part an expected service level for the service provided by the corresponding service provider. During operation of the security system, one or more...