US Patent Issued to Helen Now on Dec. 2 for "Artificial intelligence-based medical patient service system and ecosystem" (Michigan Inventors)

ALEXANDRIA, Va., Dec. 2 -- United States Patent no. 12,488,884, issued on Dec. 2, was assigned to Helen Now LLC (Grand Rapids, Mich.).

"Artificial intelligence-based medical patient service system and ecosystem" was invented by Jeffrey T. Bennett (Grand Rapids, Mich.), Mahmoud Bdeir (Livonia, Mich.) and Michael Ranville (Grand Rapids, Mich.).

According to the abstract* released by the U.S. Patent & Trademark Office: "A system for managing requests and workflows for patients in a medical facility includes receiving requests from different patients through voice commands or through selection via a computer application. An artificial intelligence module automatically interprets the requests from each patient and routes the requests to approp...