ALEXANDRIA, Va., Jan. 13 -- United States Patent no. 12,524,252, issued on Jan. 13, was assigned to HCL America Inc..
"System facilitating self-service for managing functionality of a service and a method thereof" was invented by Prafull Verma (Sunnyvale, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "A system and method for facilitating self-device for managing functionality of a service is disclosed. One or more service components associated with a service are configured in at least one database. Further, the processor suggests one or more predefined action for managing the service. The one or more predefined actions are executed according to the one or more self-service components."
The patent was...