ALEXANDRIA, Va., Jan. 13 -- United States Patent no. 12,524,715, issued on Jan. 13, was assigned to Google LLC (Mountain View, Calif.).
"Wait time prediction" was invented by Li-Sue Chen (San Jose, Calif.), Steve Chien (San Carlos, Calif.), Quang Duong (San Francisco), Tong Wang (San Francisco), Xixi Wang (Cupertino, Calif.) and Ke Xu (Newark, Calif.).
According to the abstract* released by the U.S. Patent & Trademark Office: "The wait time prediction technology determines expected wait times for businesses or other public services using a model generated based on at least historical wait times for the business. In response to a request from a user, an expected wait time for service at the business for at least one particular time period ...